US based Software Outsourcing Company - Youda Technology
Youda Technology, an offshore software outsourcing company with software development centers in St. Petersburg, Voronezh, Russia and Ukraine, software development project management capacity in New York, Jacksonville, San Diego, and London.
Outsourcing
Today, software outsourcing is considered as the most effective strategy of custom software application developing. Customers now see outsourcing as a strategy not a tactic. US companies have a greater acceptance of software outsourcing as an established business technique.
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Help Desk OutsourcingIf you are seeking guaranteed service levels for your help desk service, technical support, or customer service needs, our Help desk outsourcing service can ensure you that and more. If you choose to outsource your help desk service, it will give you the freedom to focus on your core competencies while providing your customers a pleasant, satisfying help desk experience. Our people, processes and technology provide quick response to your customers and accurate feedback from them, and ultimately help you provide quality service to those you service every day. Our team will bring Youda Technology' s vast pool of best-in-class resources to slash your support costs, boost user satisfaction and enhance productivity. We'll show you how you can save cost each year through Help desk outsourcing while providing world class help desk support. When you partner with Youda, your company will benefit from our outstanding resources and highly-qualified services. We provide help desk outsourcing through a combination of highly-trained personnel, standardized systems and processes, backed up by Youda Technology's deep experience with the tools and technology gained from more than 25 years of experience in handling business transformation consultancies. Our agile systems can scale appropriately to your needs. We can handle basic technical services such as E-mail or Telephone based customer care/application and/or product support to running sophisticated systems for operating systems, commercial or custom software, as well as enterprise packages such as Oracle's Siebel and PeopleSoft and SAP. We have tracking/reporting tools that give you usage insights and help you build up a running knowledge base. We concentrate on what is important to you, your systems, and your team:
At Youda Technology we know your customers are the very ones that you rely on to outpace your competition. Likewise for us! Our people are the core of our solutions and services. They are well trained expert at quick and complete resolutions. Contact us today to learn more about the benefits of our help desk outsourcing and other IT functions. |
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