US based Software Outsourcing Company - Youda Technology

Youda Technology, an offshore software outsourcing company with software development centers in St. Petersburg, Voronezh, Russia and Ukraine, software development project management capacity in New York, Jacksonville, San Diego, and London.

Outsourcing

Today, software outsourcing is considered as the most effective strategy of custom software application developing. Customers now see outsourcing as a strategy not a tactic. US companies have a greater acceptance of software outsourcing as an established business technique.

Global outsourcing partner

Call Centre Outsourcing

Youda Technology call centre provides in-depth customer service support 24/7. We also dispatch service and technical support personnel according to escalation protocol. Through our technological innovation, end to end CISCO set up and customized solutions, we offer a superior level of service and provide databases that can be maintained and accessed locally or across the web.

Youda Technology Call centre outsourcing includes:
  • Customer Care and Support.
  • Catalog/Order Entry.
  • DRTV/Direct Response
  • Appointment Setting/Sales Visits
  • Credit Card/Order Processing.
  • Multi-Language and Communication Support.
  • Order Management & Fulfillment Services.

What makes us special?

Our voice quality is unparalleled because of our CISCO IP based network-you can make your customer feel as if they are calling next door.

We promote encouraging culture and innovative technology to support our team of agents. We invest heavily in Process Training and Quality Excellence.
  • We Hire the Best and Brightest
  • Agents who are intelligent
  • Agents with neutralized or no accent
  • Agents who are good listeners and capable to understand the requirements of the clients.

Youda Technology News

  • March 16, 2011Jinan Builds Outsourcing CityDecember 2006, Jinan City, the State Department of Commerce, Science and Technology, Ministry of Information Industry as...
  • March 16, 2011China IT Outsourcing Will Catch Up With India In 2015According to sources, by 2012, the global IT industry outsourcing market is expected to reach 1 trillion U.S. dollars, while the present IT and IT type of service the proportion of China's exports ...
  • March 16, 2011Software Outsourcing Favors ChinaThere are indications that China's Software outsourcing companies in India are accelerating the pace of catch-up. Global outsourcing trend and history of the transfer process will not be changed, the Ministry ...
More Youda Technology News...